Terms of Use

Agreement to Terms

Welcome to Raposa ("we," "our," or "us"). These Terms of Use ("Terms") govern your access to and use of our website at raposa.tech (the "Service"), operated by Raposa.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

Description of Service

Raposa is a blog and educational platform focused on email marketing, Salesforce Marketing Cloud, and related technologies. Our Service includes:

• Blog Content: Articles, tutorials, and guides on email marketing and related topics
• User Accounts: Registration and login functionality for enhanced features
• Comments System: Community interaction through blog post comments
• Newsletter: Optional email subscriptions for updates and content
• Contact Forms: Communication channels for inquiries and support

User Accounts and Registration

Account Creation

• You must provide accurate, current, and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You must be at least 13 years old to create an account
• One person may not maintain more than one account

Account Responsibilities

• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• We reserve the right to suspend or terminate accounts that violate these Terms

Acceptable Use Policy

Permitted Uses

You may use our Service for lawful purposes only, including:

• Reading and sharing blog content
• Participating in community discussions through comments
• Subscribing to our newsletter
• Contacting us for legitimate business or educational purposes

Prohibited Activities

You agree not to engage in any of the following activities:

• Illegal Activities: Any activity that violates applicable laws or regulations
• Harassment: Harassing, threatening, or intimidating other users
• Spam: Posting repetitive, irrelevant, or promotional content
• Impersonation: Impersonating another person or entity
• Malicious Content: Distributing malware, viruses, or harmful code
• Data Mining: Automated scraping or data extraction without permission
• System Interference: Attempting to disrupt or compromise our systems
• Copyright Infringement: Posting content that infringes on intellectual property rights

Content and Intellectual Property

Our Content

All content on Raposa, including but not limited to text, graphics, logos, images, and software, is owned by Raposa or our content suppliers and is protected by copyright and other intellectual property laws.

• You may view, download, and print content for personal, non-commercial use only
• You may share links to our content on social media and other platforms
• You may not reproduce, distribute, or create derivative works without permission
• Attribution is appreciated when referencing our content

User-Generated Content

When you post comments or other content on our Service:

• You retain ownership of your content
• You grant us a non-exclusive license to display and distribute your content on our Service
• You represent that you have the right to post the content
• We reserve the right to remove content that violates these Terms

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Communications and Marketing

Newsletter and Marketing Emails

• Newsletter subscriptions are completely optional
• You can unsubscribe at any time using the link in emails or by contacting us
• We will never sell or share your email address with third parties
• Marketing emails are sent only to subscribers who have explicitly opted in

Transactional Communications

We may send you transactional emails related to your account and use of our Service, including:

• Account confirmation and password reset emails
• Important service updates or security notifications
• Responses to your contact form submissions
• Comment notifications (if enabled in your preferences)

Disclaimers and Limitations

Educational Content

The information provided on Raposa is for educational and informational purposes only:

• Content is provided "as is" without warranties of any kind
• We do not guarantee the accuracy, completeness, or usefulness of any information
• You use the information at your own risk
• We recommend consulting with professionals for specific business decisions

Third-Party Links and Services

Our Service may contain links to third-party websites or services:

• We are not responsible for the content or practices of third-party sites
• Links do not imply endorsement of third-party content or services
• You access third-party sites at your own risk

Service Availability and Modifications

Service Availability

• We strive to maintain high availability but cannot guarantee uninterrupted service
• Scheduled maintenance may temporarily affect service availability
• We are not liable for damages resulting from service interruptions

Modifications to Service

We reserve the right to:

• Modify, suspend, or discontinue any part of the Service
• Update features and functionality
• Change or remove content at our discretion
• Implement new terms or policies with appropriate notice

Termination

Termination by You

• You may stop using our Service at any time
• You may request account deletion by contacting us
• Unsubscribing from emails does not automatically delete your account

Termination by Us

We may terminate or suspend your access to our Service:

• For violations of these Terms
• For illegal or harmful activities
• At our discretion with or without notice
• Upon discontinuation of the Service

Limitation of Liability

To the fullest extent permitted by law:

• Raposa shall not be liable for any indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the amount you paid for the Service (if any)
• We provide the Service "as is" without warranties of any kind
• You acknowledge that you use the Service at your own risk

Indemnification

You agree to indemnify and hold harmless Raposa, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your violation of any rights of another person or entity.

Governing Law and Disputes

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of the Service should first be addressed through direct communication with us. We encourage resolution through good faith discussion before pursuing formal legal action.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our Service or legal requirements:

• Updated Terms will be posted on this page with a new "Last updated" date
• Significant changes will be communicated through appropriate channels
• Continued use of the Service constitutes acceptance of updated Terms
• If you disagree with changes, you should discontinue use of the Service

Severability and Entire Agreement

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Raposa regarding your use of the Service.

Contact Information

If you have any questions about these Terms of Use, please contact us: